Shipping & Handing

At OmniSelects, we are dedicated to delivering your carefully selected home essentials—from cozy lazy sofas and sleek coffee tables to functional coat racks and ottomans—safely and promptly to your doorstep.

Below you will find detailed information regarding our order processing times, shipping methods, delivery estimates, and tracking procedures.

1. Order Processing & Handling Time

  • Processing Time: All orders are verified, packed, and dispatched within 1 to 3 business days (Monday through Friday, excluding weekends and national holidays).

  • Order Confirmation: Once your order is successfully placed, you will receive an immediate order confirmation email.

  • Order Revisions: If you need to modify or cancel your shipping address or order details, please contact us at service@omniselects.com within 12 hours of placing your order. Once an order has been processed or shipped, modifications are no longer possible.

2. Shipping Rates & Delivery Times

We partner with reliable global and domestic carriers (such as FedEx, UPS, USPS, and DHL) to ensure your furniture arrives safely. Shipping options and estimated delivery windows are detailed below:

Shipping Method Estimated Delivery Time Shipping Cost
Standard Ground Shipping 5 – 8 Business Days FREE on orders over $50 / Flat Rate
Express Shipping 2 – 4 Business Days Calculated at Checkout

(Note: Delivery times are estimates and start from the date of dispatch, not the order date.)

3. Multiple Shipments / Split Packages

To ensure the fastest possible delivery, items in the same purchase may sometimes be dispatched in separate packages or from different logistics hubs.

  • For example, a heavy coffee table may ship separately from a lightweight coat rack or ottoman.

  • You will receive individual tracking numbers for each package as soon as it ships, so you can track every item in real time.

4. Package Tracking

Once your order leaves our warehouse, a Shipping Confirmation Email containing your tracking number(s) and carrier link will be sent to your inbox.

  • Please allow 24 to 48 hours for the tracking status to update on the carrier’s system.

  • You can also track your order directly on our website via the [Track Your Order] page by entering your order number and email address.

5. Shipping Delays & Undeliverable Packages

  • Weather & Carrier Delays: While we make every effort to deliver your items on time, unforeseen factors such as severe weather, postal delays, or customs inspections may occasionally affect delivery schedules.

  • Incorrect Address: Please double-check your shipping details at checkout. OmniSelects is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer. Any re-shipping fees incurred due to address errors will be the customer's responsibility.

  • Lost or Stolen Packages: If your tracking information states that your package was delivered but you have not received it, please check around your residence, confirm with family/neighbors, and contact the carrier first. If you still cannot locate it, reach out to our team at service@omniselects.com and we will assist you in filing a carrier claim.

6. Contact Us

If you have any questions regarding your shipment, need shipping updates, or require assistance with delivery issues, please feel free to reach out to us:

  • Brand Name: OmniSelects

  • Support Email: service@omniselects.com

  • Business Address: 225 S Harrison St, Denver, CO 80209, USA